Returns & Exchanges

At Montero, we stand behind the quality of our products and offer a hassle-free 30-day return policy to ensure your complete satisfaction. If you are not entirely happy with your purchase, we are here to help you find a better fit or provide a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing